Our Story

Our Story

March 23, 2021 2025-11-20 7:05

Our Story: Where Ocean Dreams Take Root — The Shanghai Haichang Ocean Park Resort Hotel

Nestled at the heart of Shanghai’s vibrant Pudong New Area, at No. 777 Qiqing Road, the Shanghai Haichang Ocean Park Resort Hotel isn’t just a place to sleep—it’s the beginning of an underwater fairy tale. Born from a vision to create more than a hotel, but a portal to wonder, our story is one of imagination, family, and immersive magic that begins the moment you step through our doors.

 

🌊 A Dream Built on Waves

The hotel opened its doors in 2018 as the official on-site resort for the world-class Shanghai Haichang Ocean Park, one of Asia’s most ambitious marine-themed destinations. From day one, we were designed not as a standalone property, but as an integral part of the park’s ecosystem—a seamless extension of its spirit, where the thrill of orca shows and penguin encounters doesn’t end when you leave the gates.

 

We didn’t set out to build another luxury hotel. We set out to build a storybook come to life—a place where children gasp at shark-shaped bunk beds, where mermaid murals shimmer under soft lighting, and where every hallway feels like diving into a coral reef. Our mission? To turn ordinary vacations into extraordinary memories—for families, for dreamers, for anyone who still believes in magic beneath the waves.

 

🏨 Designed for Little Explorers (and Tired Parents)

Every detail was crafted with the child in mind—and the parent’s sanity in check. When you walk into your room, you’re not just entering a space; you’re stepping into a narrative. The Shark Baby Twin Room features playful aquatic décor, while the Penguin Suite offers cozy nooks and themed bedding that spark giggles before bedtime. Even the Paradise Scenic Suite, with its queen bed and two single beds, is thoughtfully arranged for multi-generational stays, complete with bathtubs, child-sized robes, and safety rails (available upon request).

 

But we didn’t stop at aesthetics. Practicality meets whimsy: bathrooms are equipped with low toilets, step stools, and kid-friendly toiletries. Luggage carts glide effortlessly through wide corridors. And yes—even the Wi-Fi works reliably, so parents can sneak in a quick email while their kids slide down the ocean ball pit in the lobby.

 

🍽️ Dining Like You’re Part of the Show

Meals here aren’t just fuel—they’re part of the adventure. At the Polar Restaurant, breakfast isn’t served; it’s unveiled. With a buffet brimming with both Chinese staples and Western favorites—from steaming noodles to fluffy pancakes—the menu caters to picky eaters and adventurous palates alike. Low tables and colorful seating ensure even toddlers feel included, turning mealtime into a cheerful, stress-free affair.

 

And if you need a quiet coffee break between park rides? Our lobby bar and café offer refreshments with ocean views, perfect for recharging before your next show or exhibit.

 

🧭 More Than a Hotel — A Gateway to Adventure

What truly sets us apart is our location. Just 190 meters from the entrance to Shanghai Haichang Ocean Park, we offer guests the ultimate convenience: express park entry via a dedicated lane. No long queues, no frantic sprinting—just a leisurely stroll from your room to the dolphin roller coaster or the Antarctic Penguin Encounter.

 

For those seeking downtime, we’ve created spaces that encourage play and rest. The children’s playground and ocean ball slides keep little ones entertained while parents sip tea or catch up on work. And with free on-site parking, multilingual staff, and 24-hour front desk service, logistics are handled so you can focus on what matters: making memories.

 

❤️ Our Heartbeat: Service That Feels Like Family

Behind every smile, every helpful tip, every extra pillow delivered to your room—is a team that believes hospitality means going beyond expectations. Our staff, fluent in English and Mandarin, are trained not just to serve, but to listen—to understand that a family vacation is about comfort, safety, and joy.

 

Guests often share stories of how a concierge helped them navigate the park schedule, or how a housekeeper left a surprise note for their child. These moments aren’t scripted—they’re spontaneous acts of care that reflect our core philosophy: you’re not just staying with us—you’re part of our story now.

 

📈 Growing with Every Guest

Since opening, we’ve welcomed over 6,800 verified reviews on Trip.com alone—with a stellar rating of 9.3/10. Families consistently praise our themed rooms, thoughtful amenities, and express park access. While some guests have noted areas for improvement—like mattress firmness or breakfast variety—we take every comment seriously. Your feedback helps us evolve, ensuring each stay becomes better than the last.

 

We’re proud to be ranked among Asia’s Top 100 Family Hotels—not because of marble floors or five-star labels, but because we understand what families truly need: fun, flexibility, and a place where everyone, from toddlers to grandparents, feels welcome.

 

🌅 Looking Ahead: Deepening the Magic

As Shanghai continues to grow as a global tourism hub, we’re committed to deepening our connection to the sea—not just as a theme, but as a promise. Future enhancements may include expanded interactive zones, seasonal storytelling events, and even augmented reality experiences that bring the ocean’s wonders into your room.

 

But no matter how much we innovate, our core remains unchanged: to be the place where families laugh louder, explore deeper, and return again and again—not just to see the park, but to relive the magic that starts right here, at No. 777 Qiqing Road.

 

 

Welcome to Our Story. Let Yours Begin Here.
Where every wave of laughter, every splash of joy, and every “I love this hotel!” is written into the tide of memories we’re honored to help create. Dive in. The adventure awaits.

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